Privacy Policy

We Respect Your Privacy

Diamond Clear Aligners respects your right to privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. “Personal information” refers to any information that can be used to identify you as an individual.

What Personal Information We Collect

We may collect the following types of personal information from you:

  • Name
  • Address
  • Phone number
  • Email address
  • Information about services you have requested or purchased
  • Details from enquiries or forms you have submitted
  • Communications between you and our team
  • Payment details (if applicable)
  • Age
  • Medical or dental information relevant to your treatment

How We Collect Your Personal Information

We collect personal information in several ways, including:

  • When you complete forms on our website (e.g. booking a consultation or submitting an enquiry)
  • When you communicate with us via email, phone, or WhatsApp
  • When you book an appointment through our online scheduling platform (e.g. Calendly)
  • When you visit our website, where we may automatically collect non-personal information such as your IP address, browser type, and device information

We may also use third-party service providers to collect or process some of this information on our behalf (e.g. website analytics, payment gateways, or booking systems).

Use of Your Personal Information

We use your personal information to:

  • Provide our dental and orthodontic services to you
  • Manage your appointments and treatment plans
  • Respond to your enquiries or requests
  • Process payments and send confirmations
  • Improve our website, services, and patient experience
  • Notify you of offers, updates, or new services (where permitted)


We may share your information with trusted business partners who assist us in providing these services — such as payment processors, web hosting providers, or communication tools — but only to the extent necessary to deliver the service.

Disclosure of Your Personal Information

We do not sell or rent your personal information.
However, we may share it with:

  • Third-party service providers who support our operations (e.g., hosting, IT support, analytics)
  • Legal or regulatory authorities if required by law
    We do not directly disclose your personal information to overseas recipients unless necessary to provide a service and in compliance with data protection laws.

Security of Your Personal Information

We take reasonable and appropriate measures to protect your personal data from loss, misuse, and unauthorized access. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure.

Access and Correction

You have the right to access, update, or correct your personal information.
To do so, please contact us at:
📧 diamondclearaligners@gmail.com
We may charge a small administration fee for data access requests, in line with applicable laws.

Complaints About Privacy

If you have any concerns or complaints about how we handle your personal information, please contact us directly:
📧 diamondclearaligners@gmail.com
📞 +353 89 276 4569

We take privacy concerns seriously and will respond as quickly as possible.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. Please check back from time to time for any changes.

Website Information

When you visit our website, we may collect non-personal data such as browser type, operating system, and referring website. This data helps us understand how visitors use our site so we can continue to improve it.

Cookies

Our website uses cookies to enhance user experience. Cookies are small text files stored on your device to help us remember preferences and analyze site usage. You can choose to disable cookies in your browser settings, but some features of our website may not function properly without them.

Third-Party Sites

Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of those external sites.

Right to Request Deletion of Data

You have the right to request the deletion of your personal information. We will comply with such requests unless we are required by law or for legitimate business purposes to retain certain data (e.g. for legal or regulatory compliance).

Effective Date: October, 2025

Diamond Clear Aligners
Regus, 56 West Street, Moneymore, Drogheda, Co. Louth, A92 E4CY
Weworks, Dublin Landings, North Wall, Dublin 2
📧 diamondclearaligners@gmail.com | 📞 +353 89 276 4569